Patient Access Representative
RESPONSIBILITIES:
-Greet patients warmly, answer questions and make them feel comfortable while waiting for their appointment.
-Check in and check out patients efficiently.
-Collect payments.
-Schedule appointments/surgery.
-Answer the phone (both voice and text via app).
-Verify insurance information.
-Manage digital information.
-Communicate with patients, other office personnel and other healthcare providers.
QUALIFICATIONS:
-Some college education.
-Excellent communication skills.
-Computer skills (able to easily maneuver among various website and applications, including electronic health record)
-Good writing skills (good grammar and spelling as a significant amount of communication will be via text through app)
-Bilingualism a plus (especially Spanish, Vietnamese, Mandarin)
COMMITMENT:
Job Type: Full time or part time. Must be reliable. Need to cover some weekends.
Salary: From $15.00 per hour
Benefits:
-Free parking
-On-the-job training
-Uniform allowance
Healthcare setting:
-Clinic
Medical specialties:
-Ophthalmology
Schedule:
-Monday to Friday
-Rotating weekends
-Weekend availability
COVID-19 considerations:
Masks are provided.
Education:
High school or equivalent (Preferred)
Experience:
-Customer Service: 1 year (Preferred)
-Computer Skills: 1 year (Preferred)
Work Location: One location
Insurance Verifier
RESPONSIBILITIES:
-Verify insurance information.
-Communicate with patients, other office personnel and other healthcare providers.
QUALIFICATIONS:
-Some college education.
-Excellent communication skills.
-Computer skills (able to easily maneuver among various website and applications, including electronic health record)
-Good writing skills (good grammar and spelling as a significant amount of communication will be via text through app)
-Bilingualism a plus (especially Spanish, Vietnamese, Mandarin)
COMMITMENT:
Must be reliable. Perfect job for someone who can work a few hours a day Monday through Friday.
Job Type: Part-time
Salary: From $14.00 per hour
Benefits:
-Professional development assistance
Schedule:
-Monday to Friday
--Weekend availability
Supplemental pay types:
-Bonus pay
COVID-19 considerations:
Masks are provided.
Education:
-High school or equivalent (Preferred)
Experience:
-Customer Service: 1 year (Preferred)
-Computer Skills: 1 year (Preferred)
Work Location: One location